How to view my service number?
Log into the powertextor app using your credentials. Navigate to Home from the left navigation pane. On the right of the dashboard, you can view your service number and other account details.
How to view account details?
Log into the powertextor app using your credentials. Find your user icon on the top right of the screen. Click on the icon to open a dropdown. Navigate to Account Settings and click on it to view all account details.
How to update account details?
Navigate to your Account Settings by clicking on the user icon on the top right corner of the app. Once the settings have opened, find the Update button at the bottom of the section. Click on it to edit account details.
How to add locations/places with regards to my account?
Navigate to your Account Settings by clicking on the user icon at the top right corner of the app. Once the settings have opened, scroll down to the Places section. Find the +Add button and click on it. A new screen will open. Enter the name of the place and its Google PlaceId. Click on Save to add the Place or Cancel to go back.
How to change the subscription plan?
Navigate to your Account Settings by clicking on the user icon at the top right corner of the app. Once the Settings page has opened, scroll down to view the Change Subscription Plan button on the right pane. Click on the button to go to the page with all plans and their details. Select a new plan and click on Subscribe to proceed to payment options.
How to send bulk messages?
From the left navigation pane, click on Scheduled Messages. Find the button New Message on the top-right of the section and click on it. Formulate the message body and send it to multiple contacts, either add an already created contact group in the Groups field or select contacts in the Contacts. Once you have added all the required contacts, scroll down to schedule the message. Click on Send after entering the required fields.
How can I schedule messages?
After formulating a new message, scroll below to find two tabs. Click on the Send Later tab to select the date and time to send the message. Else, click on the Send Before tab to schedule the message for an event. Enter the name of the event and the number of days before which the message should be sent.
How can I check the remaining messages on my plan?
Navigate to the Home screen of the app. Scroll down the dashboard to the heading Remaining Messages to find out the count of messages left on your plan.
How can I view the messages that have been successfully delivered?
Using the left navigation pane, click on Sent Messages. In front of each message sent using the app, the count of successfully delivered messages is mentioned.
How can I view the messages that remain undelivered?
Using the left navigation pane, click on Sent Messages. In front of each message sent using the app, the count of undelivered messages is mentioned.
How can I create an event?
Through the navigation pane, click on Events. On the Events screen, click on the +New option on the right. A new form will open up. Enter the name, date, and time of your event. Add contacts or do it later. Click on the Save button at the bottom of the screen to create the event.
How can I add contacts to an event as attendees?
Click on New Event or open an already created Event. Scroll down to the Contacts field. Search for contacts and click on them to add them as recipients of the event-related messages. Or, for ease, scroll to the Groups field and search for an already created contact Group to add contacts in bulk.
How can I send reviews?
From the navigation, click on Reviews to open the reviews dashboard page. On the top right, click on +New to open the form for a new review. Enter the mandatory fields and schedule the review for later or send it immediately to the added contacts.
How can I view all scheduled event reminders?
From the left navigation pane, click on Reminders. A list view of all scheduled event reminders can be seen. Or to create a new reminder, just click on the New Reminder button.
How can I view all upcoming events?
Click on Events from the navigation pane on the left. The calendar shows a bird’s eye view of all events. For details, scroll down for a list view of all events. You can use the search bar to find any particular event.
How to check your inbox?
Click on Inbox from the navigation. Then, select the tab Inbox to make a list view of all incoming messages visible.
How to view feedback?
Move to the Inbox screen from the navigation pane. Click on the Feedback tab to view all feedback ratings in a list.
How to view complete chats?
From navigation, click on Inbox. Under the Inbox tab, click on any incoming message. A complete view of chat, both incoming and outgoing messages, will be visible.
How can I add a new contact?
Scroll to Contacts from the navigation. Then, select the +New option at the top right of the screen to open the form for a new contact. Enter the mandatory details and click on Save.
How can contacts be imported?
On the Contacts screen, click on the Import option at the top right. You will be redirected to a page. Select any .xls, .xlsx, .csv file as input with its first row being the header. Click Next to load all the contacts.
How can contacts be exported?
On the Contacts screen, click on the Export option at the top right. The sheet containing all contacts will be downloaded to your device.
How can I add contacts to a group?
You can add a contact to a group when creating the contact: on the new contact form, select a Group or create a new group. On contact creation, it will be added to the respective group as well. Alternatively, you can click on Groups from the navigation. Select any Group and in the contacts field, search for the contact you want to add.
How can I create new contact groups?
From the navigation pane, click on Groups. On the top right, click on +New to open the form for a new contact group. Enter a name for the group. Then in the contacts field, click on all the contacts you want to add to the group. Once you are done, click on Save to create the group or click on cancel to go back.