Google wants to make finding valuable and top-notch content about local businesses easier for people. Millions of people look for information about locations to eat, buy, drink, or visit on Google Search and, more specifically, Google Maps. This comprises reviews posted by individuals who have visited the business themselves. So, you also need to learn how to leave a Google review for a business.
How to Post a Google Review
Step 1: Sign in to your Google Account
To leave a review on Google, you’ll need to have a Google account. If you don’t have one, you can create one for free. Once you’re signed in, you’ll be able to leave reviews for any business that has a Google My Business profile.
Step 2: Search for the business
To leave a review, you’ll need to find the business you want to review. You can do this by typing the business name into the Google search bar or by using Google Maps to find the location.
Step 3: Click on the business listing
Once you’ve found the business, click on the listing to open up its Google My Business profile.
Step 4: Click on the “Write a review” button
On the business’s Google My Business profile, scroll down until you see the “Write a review” button. Click on it to start writing your review.
Step 5: Choose a star rating
Before you start writing your review, you’ll need to choose a star rating for the business. You can choose a rating from 1 to 5 stars, with 5 being the best.
Step 6: Write your review
In the text box provided, write your review of the business. Be honest and specific in your review, and try to provide information that will be helpful to other potential customers.
Step 7: Add photos (optional)
If you want to add photos to your review, you can do so by clicking on the “Add photos” button. This can be a great way to show other potential customers what the business looks like or to share photos of the products or services you received.
Step 8: Submit your review
Once you’ve finished writing your review and adding any photos, click on the “Post” button to submit your review. Your review will be published on the business’s Google My Business profile, where other potential customers can see it.
And that’s it! Following these simple steps, you can leave a Google review for any business that has a Google My Business profile. Your review can help other potential customers make informed decisions about which businesses to choose and can help businesses improve their products and services based on customer feedback.
Google provides a way for its users to review businesses from Google Search and Google Maps to make it simple for customers to review a business on Google. Simply Google a business name and location to leave a positive or negative review.
Google will then display listings for your query on Google Search and Google Maps. Find the listing whose phone number or location corresponds to the one on this business’ Google Place Page. To begin typing, select “create a review” from the Google Place Page banner. Soon after you post it, your review will be visible to everyone.
You may give businesses on Google Maps a star rating on a scale of 1 to 5. Google shows ratings for each Google Review, including your review, on Google Search and Google Maps. Google uses the average star rating to identify high-quality Google Places listings. You can select a Google Rating when you submit your Google Review.
Reviews are posted publicly to Google Places, except for some user-generated content. If you have concerns about sharing personal information when writing a Google review, please take a minute to read Google’s review policies and Google Terms of Service. Google does not share or sell your information with any third party without your permission.
How to Post a Review Without a Google Account
You can post a Google review without a Google account following the below-mentioned steps.
- Open maps.google.com on your browser or download the Google Maps app on your mobile phone.
- Search for the business you intend to review.
- Click the business name that appears on the map.
- Scroll down until you find the starred reviews section, or directly click the Reviews tab.
- Choose the number of stars you want to rate the business. One star equals an awful experience, and 5 stars equal an excellent experience.
- It’s an option to add photos if any are relevant to your experience.
- Positive or negative feedback, describe according to your experience.
- Finally, post it online.
It’s simple to post Google reviews for any company using this method, regardless of whether you use an Android device or don’t have a Google account. You can review any company you have experience with now that you know how to post a review on Google without having a Google account. This assists businesses in understanding how to better their services and offerings. Further, it helps potential customers to identify businesses worth checking out.
When you write and publish a review, Google Maps will immediately display it on the company’s website. If you’ve uploaded a photo, it will take a few hours before other users may view the entire image.
You can edit your review if you have omitted any important details. This allows you to refresh the data to reflect your most recent visit. After all, any business’ level of customer service is subject to transformation over time.
How can your business get more Google reviews?
If you run a business, you are aware that while leaving a Google review is not difficult, it is not always convenient for your customers to do so. Your Google reviews don’t really reflect how the vast majority of your positive, satisfied customers feel because those who do make an effort to submit a review are usually among the small minority who might have had a bad experience. Fortunately, there are ways to speed up that procedure and make it so simple for your customers to post a review that they can do it in just a few seconds.
While most individuals are still hesitant to submit a Google review independently, understanding the factors influencing customers is an excellent place to start. You might need to stretch yourself if you really want to receive more customer feedback. However, all you actually need to do is ask.
Request a Favor:
Requesting client reviews as a favor can be a powerful strategy for getting truthful comments. By using this strategy, you can gain the customer’s trust and show your appreciation for their valuable feedback. If customers feel that their opinions are acknowledged and appreciated and that they are doing something good for the business, they may be more likely to post a positive review. When you ask someone for this favor, explain why it’s essential for them to leave a review and how it will help your business expand. Also, be sure to let them know that they should be honest and that you aren’t requesting a certain kind of review—just an honest one.
Have a script:
Although it can feel daunting to ask for customer reviews, doing so is vital for any business. You may reduce the stress by writing scripts specific to different communication methods, such as in-person interactions, emails, or text messages.
Example: “We value your opinion and would appreciate it if you could quickly help us by reviewing your experience. Your opinion matters to us, and we hope that other customers will find your honest comments helpful in making informed decisions.
Say “Thank you” before and after they leave a review:
According to research, requests made through email are 36% more likely to get a positive response if the email contains a brief note of gratitude before the task or favor is done. For instance, “Thank you for your time on this in advance!” It makes sense to express gratitude to customers for their sincerity in reviews.
Once the customer posts a review, make sure to respond to the review publically to express your gratitude.
Automation Tools To Request Reviews:
It’s time-consuming to ask customers for reviews, especially for small business owners. Tools that make it simple for small businesses to request reviews and for customers to post ratings are essential for this reason. Customers may share their experiences with other customers more simply and efficiently thanks to such tools, which also assist small businesses in receiving more Google reviews on other platforms.
Services like Power Textor let you simultaneously send review invites over text to numerous customers. A recipient must tap the link you send them, then share their experience with your business online. They can leave a 5-star review while still in your store because it is so simple and handy for them to do it anywhere and anytime.
Train Your Team:
If you’re asking customers for reviews face-to-face, it’s essential to establish a system and culture that ensures each one is treated fairly and given a pleasant experience. Take some time to teach your employees how to ask for reviews in a professional and courteous manner, highlighting the value of responding to both positive and negative feedback. Practicing through scripts will take away any confusion or awkwardness they may have about asking for a review.
Google reviews may boost your ranks on Google as they are considered when determining search results. Since most customers now conduct their research online, Google reviews are becoming more and more practical. Obtaining Google reviews is essential for a number of reasons, including the fact that they can improve your Google My Business listing’s position on Google Maps.
Google reviews are an effective tool for both customers and businesses. On the one hand, they assist customers in selecting the business they wish to try out. On the other hand, reviews assist potential customers in finding these services in Google searches.
Any business must have promising reviews and ratings to be successful. They bolster a company’s credibility and show its dedication to providing superior top-notch services and customer experiences.
According to a BrightLocal poll from 2023, a whopping 81% of customers used Google to evaluate local businesses in the previous year, up from just 63% in 2021. Because of this, Google reviews are more effective than ever for clients and service providers.